We are soliciting your opinion on the services provided at the Polyclinic. Your feedback is very important to us as it will help us to identify areas for improvement and increase patients’ satisfaction.
Use the following scale to choose the most appropriate number for each statement:
Department:
—Please choose an option—Walk-In ClinicFamily Medicine DepartmentCardiology DepartmentSpecialty DepartmentLaboratoryNorth York Pulmonary Function CentreNorth York Sleep and Diagnostic CentreNorth York Endoscopy CentreVasectomy Clinic
How satisfied were you with the time it took to get an appointment?
1. Poor2. Fair3. Good4. Very Good5. ExcellentN/A
Were you adequately told by your physician how to prepare for your test?
How was the courtesy and respect of our clinic staff?
How was the cleanliness of the procedure room?
Overall quality of care: how would you evaluate the services you received and the way you were treated?
What do you feel can be done to further improve our services
Any additional comments?
In order to respond to any of the concerns you may have, please leave us your email address.
